Civil Traffic
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Civil Traffic: Reconstructing Human Connection on the Road

Service Designer
Public
6 months
01 — The Systemic Challenge

Bridging the Communication Void in Modern Traffic

74.7% of drivers are dissatisfied

Road rage is rarely a personal temper issue — it is a systemic failure caused by the "communication vacuum" on the road. When drivers are isolated in metal shells, empathy vanishes and misunderstandings escalate into aggression.

Through extensive research and questionnaires, I identified that 74.7% of drivers are dissatisfied with current traffic conditions due to lack of effective interaction. I redefined the project goal: from "monitoring behaviour" to "humanising the road."

Research findings

02 — Interaction Architecture

Seamless UX Across Vehicle and Mobile Touchpoints

Safety-first design for the automotive environment

In-vehicle UI Mobile app Mobile community

03 — The Incentive Ecosystem

Engineering Behavioural Change through Gamification

A credit-based economy for civilised driving

Credit system 1 Credit system 2 Credit system 3 Credit system 4
Vision concept

04 — The Future of V2X Socialization

Humanising Technology for a Collaborative Future

By digitising "goodwill" and making empathy tangible on a screen, we can transform driving from a solitary, stressful task into a collaborative community experience — leveraging emerging technology to elevate human civility and emotional well-being.

Highlights

Highlight 1 Highlight 2 Highlight 3 Highlight 4

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